Chargebee integration
Affiliate tracking that understands Chargebee billing
Chargebee sits at the serious end of SaaS billing — multi-plan catalogs, add-ons, mid-cycle upgrades, dunning flows, and the enterprise expectations that come with them. An affiliate tracker bolted onto that complexity with checkout-page JavaScript produces wrong numbers exactly when precision matters most.
Sentalong integrates at the invoice level instead. Connect your Chargebee account, install one tracking script across your marketing properties, and referral visits are recorded first-party. When Chargebee reports invoices paid — including renewals, upgrades prorated mid-cycle, and retries after dunning — Sentalong matches each payment to the referring partner and accrues commissions under rules you defined once.
The lifecycle events that make Chargebee powerful are the ones that break naive trackers: a customer upgrading from Starter to Scale should raise their affiliate's commission automatically; a dunning-recovered invoice should count; a cancellation should stop accrual immediately. All of it behaves correctly here by default, because commissions follow money actually collected.
Payout operations stay boring on purpose: monthly statement approval, payments via Stripe Connect, W-9/W-8BEN collection before first payout, and automatic reversal when refunds or disputes claw revenue back.
What that means in practice
Invoice-event accuracy
Commissions compute from Chargebee invoices as they're paid — not from browser signals that miss renewals, miscount prorations, or double-credit retries.
Lifecycle-aware accrual
Upgrades raise commissions, downgrades lower them, cancellations stop them — automatically, with no manual adjustment queue.
Reversals without reconciliation
Refunded or disputed invoices reverse their commissions on the next statement; already-paid amounts offset against future earnings, visible to the affiliate.
Enterprise-ready controls
Fraud review before accrual, per-affiliate rate overrides for strategic partners, tiered structures as your program professionalizes, API and webhooks on Scale.
Setup: five steps, one afternoon
- 1
Connect Chargebee
Authorize API access so Sentalong receives invoice, subscription, and refund events for your site(s).
- 2
Install the tracking snippet
One script tag across marketing pages captures referral visits via first-party cookies plus server-side sessions.
- 3
Define commission terms
Percentage or flat, recurring or one-time, volume tiers, custom rates for key partners — configured once, applied consistently.
- 4
Onboard partners to your branded portal
Affiliates get handles, links, live stats, asset libraries, and payout visibility under your brand on your domain.
- 5
Approve and pay monthly
Review accrued amounts, approve one statement, execute payouts via Stripe Connect. Tax forms were collected before anyone earned a dollar.
Chargebee FAQ
Chargebee affiliate questions
Does this work with multiple Chargebee sites?
Yes — connect each site and attribution/aggregation is handled centrally, so programs spanning product lines or regions report in one place.
How are mid-cycle upgrades and downgrades commissioned?
Natively: commissions track the invoices actually paid after proration, so affiliates earn more when accounts expand and less when they contract — no estimates.
What about dunning and recovered payments?
Commissions accrue only on collected invoices. A failed renewal generates nothing until Chargebee confirms recovery, keeping affiliate balances honest through billing turbulence.
Can we set different rates per partner or plan?
Yes — per-affiliate overrides and tiered-by-volume structures are included, useful when strategic partners negotiate bespoke terms or enterprise plans warrant different economics.
Launch your Chargebee affiliate program this week
Free plan to validate, flat $49/mo when it works. No percentage of your commissions — ever.